Trusted by 600+ businesses

Booking System for Whale Watching

Give guests a smooth way to book, and your crew a system that keeps every departure and booking organised.

Trusted by leading whale watching operators across the Nordics.

Built on our experience as activity providers, BookSpot helps you manage departures, passengers, vessels, add-ons and payments in one place, with less admin and more focus on your guests.

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Upsell

Sell gift cards, create add-ons, and build product bundles that help increase your average booking size.

Build loyalty

Automate email flows and send newsletters, promotions and exclusive discounts to keep customers engaged.

Measure

Track customer satisfaction, monitor product performance and use real insights to grow your business.

Flexible and userfriendly

Block a start time, change the capacity, manage payments. Spend less time on managing your business.

Effortless control

Create and edit bookings in just a few clicks. Plan ahead, stay organised and gain complete control of your business.

Advanced features

Need automated messages, custom product rules or resource management? BookSpot scales with the needs of your business.

Smart Resource Management

Avoid overbooking by letting multiple products share the same underlying capacity — guides, equipment, rooms, or vehicles.

Flexible Sharing Rules

Decide how resources behave: share capacity, reserve them for private bookings, or block overlapping start times.

Unified Availability Control

Sync availability across main products and add-ons, auto-adjust capacity, and keep complex setups running smoothly.

Increase revenue.Upsell and build loyality.

Rebooking Guarantee

SMS & Email Flows

Message template showing personalized greeting with placeholder for first name, a thank you note, and 20% off discount code RETURN20 with a trigger set to send 1 day after booking end.

Discount codes

List showing discount codes BF20 with 20% off marked active and BF30 with 30% off marked idle, each with an edit pencil icon.

Gift cards

Three rounded rectangular price tabs showing 100 SEK, 200 SEK, and 500 SEK on gradient backgrounds.

Tracking

Purple line graph showing an increase with a label indicating +136%.

SMS & Email Flows

Interface showing selectable options with images: Hotel Transfer costing 150 SEK, Warm Lunch costing 279 SEK with quantity set to 1, and Dog Meet & Greet costing 20 SEK, each with plus and minus buttons for quantity adjustment.

Localized payment methods

Four app icons each with different country flags: pink K. icon with a globe symbol, orange smiley face with Norwegian flag, blue hand holding paper with Danish flag, and colorful circular swoosh with Swedish flag.

Seasonal pricing

Complete control.Easy booking mangement.

Booking details for Single Kayak on Monday 01/12 at 09:00, showing 0 booked and 4 of 10 capacity filled with assigned staff Noa Bergman and Lars Karlsson.

Manage resources.Tailored to your needs

Product card for Camping Package showing uses as tent and sleeping bag, with 2 out of 30 available and limited by tent with 2 left.
Per Thore Hansen
Arctic Adventure Tours
“Fast, accessible support and an easy-to-use booking system, that saves us time and simplifies booking for us and our guests."
Read Case Study
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Use BookSpot to
take bookings, manage resources, handle check-ins, process payments, and track performance — all in one system.

Feature Overview
Calendar / manifest overview
Blurred image of people riding bikes in the background with text boxes showing 'Bike rental in central Copenhagen' translated into Swedish, English, Danish, and German.
User interface showing rebooking guarantee add-on with settings including allow rebooking toggle, price set to 20 SEK, and time margin of 6 hours before start.
Booking interface showing a calendar, time slots, and options to customize experience with hotel transfer, warm lunch, and dog meet & greet services.
Logos of different payment providers.
User interface showing email message template with placeholders for first name and company name, options to send email one day before start, and recipient role selection with 'Customer' checked.
Resource management dashboard.
Dashboard showing booking value, booked products, payments, voucher codes, sales per day chart, top 10 best selling products, payments and refunds bar charts, and latest bookings list.
Management of user access and permission levels.

for you & your crew

Run smoother whale watching tours.

Plan departures, manage passenger limits and manage vessels from one system. Real-time availability helps you avoid conflicts and keeps every tour running according to plan.

Clear overviews keep you in control of your day, week and season, while automatic messaging keeps your customers informed of meeting points, weather updates or promotional campaigns.

Get Started

Better experiences, better business

Offer outstanding experiences.

Let customers book one tour or a bundle, such as a combination of whale watching and dog sledding, to get the most out of their adventure, while you stay in control behind the scenes.

In BookSpot, you can also sell add-ons, such as meals, gear or transfer to add even more value to your customers and your business.

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In our customers’ own words.

Case Studies
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"BookSpot automates much of our booking process. It saves us time, reduces admin and gives us full control over capacity and bookings."

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Camilla Skjærbusdal
Trondheim By Boat

"The system offers many useful features that are continuously developed, and the support is excellent — attentive, helpful, and always friendly."

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Gina Backman
WildSweden

"The system is easy to use and works seamlessly across both our summer and winter activities. It allows us to offer everything from downhill and snowmobile tours to guided experiences and activity packages."

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Louise Annerstedt
Åreguiderna

"In a hectic rental environment, BookSpot makes our work significantly easier with a clean, simple, and professional system."

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Plums AB

"We’ve received very positive feedback on the booking of climbing sessions, especially from our on-site staff since switching to BookSpot.

It's easy to learn, simple to work with and supported by fast and reliable support."

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Alex Lindholm
Högt & Lågt

"BookSpot enables us to continuously develop our products and tailor them even more to our guests."

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Jonas Stieb
Ryfylke Adventures

"BookSpot saves us a significant amount of time. The user-friendly design makes navigation easy, and both our team and our guests book dog sledding, northern lights tours and whale safaris effortlessly."

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Arctic Adventure Tours

Try the booking widget.

See how easy it is for your guests to book their next arctic experience.

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We know your business

Built by activity providers.

BookSpot was born on the shores of Stockholm, where we ran our own activity company, Långholmen Kajak and experienced the challenges of managing bookings, customers and equipment.

Instead of settling for systems that didn’t fit our needs, we decided to build the booking solution we always wished existed.

About BookSpot

Behind every number is a business that runs smoother, sells more, and spends less time on admin.

What customers say
95%

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95%

Customers who rate BookSpot’s support as Excellent.

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95%

Processed in 2025

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500.000.000
SEK

Bookings in 2025

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350.000

Easy to start.
Ready for scale.

1. Create an account

Start with a 7-day free trial and access the backoffice.

Start Now

2. Set up products

Add products, activities, tours, bundles, add-ons and gift cards.

3. Go live

Embed the "Book Now"-button on your website or share your booking link.

Powerful integrations

Smart connections for a seamless experience.

BookSpot integrates with leading payment providers, OTAs, automation tools like Zapier, and industry standards such as OCTO.

Availability and bookings stay synced across channels, so you can manage everything from one place with confidence.

All integrations
Logos of Viator, GoToHub, GetYourGuide and Zapier arranged in a symmetrical pattern with colorful teardrop shapes.Logos of Viator, GoToHub, GetYourGuide and Zapier arranged in a symmetrical pattern with colorful teardrop shapes.

SUPPORT

You’ll be in excellent hands.

At BookSpot, support isn’t an afterthought, it’s part of the product. Unlike many booking platforms, you’ll never be left waiting days for a response. You get direct access to an experienced team of people who understand your business and know your team.

  • Support in your own language. We speak Nordic languages and tailor our guidance to your market.
  • Free consultation. With deep experience in rental and activity operations, we help you solve real challenges, not just technical issues.
  • Unlimited support, always. Every plan includes full access to our team. No upsells. No hidden tiers.
Support
Consultation
Anton Lindell
Tobias Lövgren
BookSpot employee.
Dexter
Mika Danilovic
BookSpot employee.
Alexandra Petersdottir
BookSpot employee.
Julia von Melen
BookSpot employee.
Johan Johansson
BookSpot employee.
Goran Gozo
BookSpot employee.

FAQ

Explore the answers to the most common questions about BookSpot from other whale watching providers.

Find more Answers
Support

Yes, BookSpot works extremely well for whale watching tours, wildlife safaris and winter activities.

BookSpot is designed for activities where departure times, vessel capacity, guide availability, weather conditions and resources must be managed accurately in real time. This makes it ideal for whale watching operators running scheduled departures, private charters or multiple tours from the same harbour and using the same boats.

The system helps you manage bookings, passenger limits, boats, guides and departures in one place, preventing overbooking and operational conflicts. The booking flow is simple and clear for guests, while giving you full operational control behind the scenes.

Yes, absolutely. BookSpot makes it easy to manage seasonaland demand-based pricing.

You can set different prices for:

  • Peak vs low season
  • Weekends and weekdays
  • Holidays or special dates
  • Different tour types
  • Specific departures

BookSpot automatically applies the correct price based onthe selected date and product, so you never need to adjust pricing manually.

Yes. BookSpot makes it easy to handle changes caused by for example weather, sea conditions or operational decisions.

From the backoffice, you can cancel departures, reschedule tours, notify guests automatically, issue refunds or offer gift cards instead. Availability is updated instantly so your calendar always reflects the current situation.

This is especially valuable for whale watching operators where conditions can change quickly.

Yes. BookSpot offers a quick and seamless QR code check-in to speed up arrivals and reduce queues.

You can choose to automatically include a QR-code in each guest’s booking confirmation. When guests arrive, staff simply scan the QR code to instantly check them in. The booking is marked as arrived in the system in real time, with no manual searching or paperwork.

In addition, you can also download passenger lists with selected informastion about each passenger onboard that departure.

This makes on-site operations smoother, and especially useful during peak season or when handling large groups. It also reduces admin for your team and gives guests a faster, more welcoming start to their experience.

Yes. BookSpot includes a dedicated agent feature that letstravel agents, resellers and partners create and manage bookings directly inthe system.

You can give agents their own login, allowing them to:

  • Create bookings on behalf of guests
  • View and edit only the bookings they’ve createdthemselves
  • Access the system without seeing your full admin backoffice

As an operator, you stay fully in control. You decide:

  • Which tours each agent can see and book
  • What commission applies per agent or per product

BookSpot also provides clear reporting for both parties:

  • Agents can download reports showing their bookings and sales
  • You as admin get full visibility into which bookings were created by which agent, including commission details and totals needed for invoicing

This makes it easy to collaborate with partners, grow distribution and handle commissions transparently without extra admin or manual tracking.

See it in action.

Manage bookings, save time, increase revenue and free up time. Book a free demo or try it out.

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Try it now

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