Frequently Asked Questions

I’m already using another booking system. How do I switch to BookSpot?

Whether you run rentals, activities, guided tours, a campsite, or any other type of business, we’ll make sure the process of getting started with BookSpot is smooth and seamless, even if you’re switching from an existing booking system.

Once you’ve created your BookSpot account and set up your products in the system, all you need to do is add the booking button to your website. After that, you can start receiving bookings through BookSpot and enjoy the benefits of our user-friendly platform.

We’re always available to support you from start to finish when you make the switch to BookSpot.

Click here to get started. 🙌

Is BookSpot easy to use?

Yes. Whether you run rentals, a campsite, activities, tours, or any other type of business, BookSpot’s booking system is designed to be easy to use for all ages and levels of experience.

Combining user friendliness with a flexible set of features, BookSpot offers something for every booking need. We’ve put great care into creating an intuitive platform that makes it simple to manage and organise your bookings. Its smart tools will change the way you think about booking management.

Whether you’re a beginner or an experienced user, you’ll quickly be able to take advantage of BookSpot’s benefits and streamline your workflow, saving time and increasing your number of bookings. 🏆

How quickly can I get started?

You can create your BookSpot account today and set up your products in the booking system straight away. Some of our customers have been fully up and running within just two hours of creating their account.

As soon as your payment solution is in place and the booking button is integrated into your website, you can start receiving bookings through BookSpot.

🚀 Ready to get started? Click here!

What is the difference between BookSpot and other booking systems?

Here you can read about how BookSpot differs from other booking systems on the market:

Let us know if you’d like to discuss how we can improve you and your customers booking experience.

Which payment methods are available?

In BookSpot, we offer several options for handling payments. With the booking system, you can register payments manually by card, cash, invoice, or Swish, Vipps, MobilePay, ApplePay and bank transfer.

You can also send payment links and let customers pay directly when they book through one of our online payment solutions. This also allows you to issue refunds with just a few clicks directly in the system.

We currently offer the following online payment providers: Adyen, Dintero, Bambora/Worldline, Stripe and Klarna.

Is there any contract period or notice period?

With BookSpot, you have neither a contract period nor a notice period. We aim to offer a flexible and convenient solution where you are so satisfied that you choose to continue using our booking system.

We are always open to feedback and suggestions for new features, and we do our best to meet your requests. At BookSpot, you as a customer are always our highest priority, and we work continuously to improve and develop the system to meet your needs and exceed your expectations. 🙌

How do I get started?

To get started with BookSpot, you have two options:

1. Create a free account

You can create a free BookSpot account right away. Once your account is set up, you can begin configuring your products and adjusting the settings you want for your booking system.

2. Book a demo

If you prefer a more personal introduction to BookSpot, you can book a demo with one of our team members.

During the demo, we’ll guide you through the system’s features and show you how to make the most of them for your specific business before you start setting up your products.

What happens next?

After you’ve created your products and your payment solution is in place, we usually book a follow-up meeting so you and your BookSpot advisor can make sure everything looks correct and address any questions that have come up along the way.

After that, you can easily add the booking button to your website, or we can help you do it. Once the button is in place, you’re ready to start receiving bookings.

If you’ve already created your BookSpot account, you can read here about how to set up your products.

We’re happy to help you from the moment you create your account, set up your products, apply for a payment solution and integrate the booking button into your website, as well as show you how to get the most out of the booking system. 🎉

Can I use BookSpot without having my own website?

Absolutely. Although most of our customers have their own website, you can just as easily receive bookings directly through the booking system on site. You can use a QR code at your location or share a direct link to the booking experience, for example on a Facebook page. 🌟

Where do I turn if I need support?

If you need assistance, you can contact our dedicated support team. Our staff are available during office hours, and during weekends and evenings for urgent matters.

In our Knowledge Base, you’ll also find detailed guides and articles covering everything related to the booking system.

If you can’t find the answer you’re looking for in the Knowledge Base, you can always reach our support team either through the chat bubble in the bottom-right corner of BookSpot, by emailing [email protected] or by calling +46 845 02 02.

Is it possible to have multiple users on one account?

Yes. In BookSpot, you can create multiple user accounts so that each member of staff has their own login. This ensures that everyone who needs access to the booking system can use it. There is no additional cost for having multiple users.

When creating accounts for different users, you can also assign roles and permissions to each one.