{"id":5297,"date":"2023-10-31T14:35:29","date_gmt":"2023-10-31T12:35:29","guid":{"rendered":"https:\/\/bookspot.io\/faq\/"},"modified":"2025-11-11T12:44:39","modified_gmt":"2025-11-11T10:44:39","slug":"faq","status":"publish","type":"page","link":"https:\/\/bookspot.io\/en\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<section\n    class=\"\n        wp-block-hero\n        lg:h-[60vh]\n        justify-center\n        pt-[150px]\n        !mb-0 \n        min-h-[450px]\n        lg:min-h-[650px]\n        relative\n        scrollFade\n        flex\n        items-center\n        bg-white\n        bg-no-repeat\n        bg-cover\n        bg-center\n        overflow-hidden\n    \"\n    \n>\n    <div class=\"\n        relative\n        bs-container\n        flex\n        flex-col\n        lg:flex-row\n        px-4\n        py-8\n        md:px-10\n        lg:py-16\n        z-10\n    \">\n                    <div class=\"absolute -top-[20px] lg:top-[30px] -left-[180px] lg:-left-[70px]\">\n                <div class=\"bg-gradient-to-r bs-gradient-linear-flow rounded-full rounded-br-none w-[80px] h-[70px]\"><\/div>\n    <div class=\"bg-gradient-to-r bs-gradient-linear-flow rounded-full rounded-tl-none w-[130px] h-[70px] ml-[80px]\"><\/div>\n\n\n\n            <\/div>\n\n            <div class=\"absolute bottom-[100px] lg:bottom-auto lg:top-[150px] -right-[220px] lg:right-0\">\n                <div class=\"bg-gradient-to-r bs-gradient-linear-flow rounded-full rounded-bl-none w-[140px] h-[70px] ml-[80px]\"><\/div>\n    <div class=\"bg-gradient-to-r bs-gradient-linear-flow rounded-full rounded-tr-none w-[80px] h-[70px]\"><\/div>\n            <\/div>\n        \n        <div class=\"\n            items-center\n            w-[100%]\n            flex\n            flex-col\n            place-self-center\n            lg:col-span-1\n            lg:mr-10\n            z-10\n        \">\n                                                <h1 class=\"text-center\">\n                        Frequently Asked Questions\n                    <\/h1>\n                            \n                            <p\n                    class=\"\n                        text-center\n                        mb-6\n                        lg:mb-4\n                        md:text-lg\n                        lg:text-xl\n                        text-black\n                        z-10\n                        max-w-[560px]\n                    \">\n                    Here you\u2019ll find answers to the most common questions about the booking system. If you have any other queries, you\u2019re always welcome to book a demo or get in touch with us.\n                <\/p>\n            \n            \n            <div class=\"flex flex-col md:flex-row\">\n                                    <a\n                        href=\"https:\/\/bookspot.io\/en\/contact-us\/\"\n                        class=\"bs-btn-cta px-10 !shadow-[0_10px_25px_rgba(123,104,238,0.5)]\"\n                    >\n                        Contact us\n                        <svg class=\"w-5 h-5 ml-2 -mr-1\" fill=\"currentColor\" viewBox=\"0 0 20 20\"\n                             xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <path fill-rule=\"evenodd\"\n                                  d=\"M10.293 3.293a1 1 0 011.414 0l6 6a1 1 0 010 1.414l-6 6a1 1 0 01-1.414-1.414L14.586 11H3a1 1 0 110-2h11.586l-4.293-4.293a1 1 0 010-1.414z\"\n                                  clip-rule=\"evenodd\"><\/path>\n                        <\/svg>\n                    <\/a>\n                \n                \n                            <\/div>\n        <\/div>\n\n            <\/div>\n<\/section>\n\n\n\n<section class=\"\n    wp-block-accordion\n    my-12\n\">\n    <div class=\"bs-container mb-[100px]\">\n        \n        \n                    <div class=\"\n                flex\n                justify-start\n                overflow-hidden\n                px-2\n                py-5\n            \">\n                                <div class=\"relative w-full bg-white py-5 px-10 shadow-lg rounded-lg\">\n                    <div class=\"mx-auto\">\n                        <div class=\"divide-y divide-gray-100\">\n                                                            <details\n                                    class=\"group\"\n                                    open\n                                >\n                                    <summary class=\"flex cursor-pointer list-none items-center justify-between py-4 text-lg font-medium text-secondary-900\">\n                                        <strong>I\u2019m already using another booking system. How do I switch to BookSpot?<\/strong>\n\n                                        <div class=\"text-secondary-500\">\n                                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" class=\"block h-5 w-5 transition-all duration-300 group-open:rotate-180\">\n                                                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M19.5 8.25l-7.5 7.5-7.5-7.5\" \/>\n                                            <\/svg>\n                                        <\/div>\n                                    <\/summary>\n\n                                    <div class=\"pb-4 text-secondary-500 accordion_text--link\">\n                                        <p>Whether you run rentals, activities, guided tours, a campsite, or any other type of business, we\u2019ll make sure the process of getting started with BookSpot is smooth and seamless, even if you\u2019re switching from an existing booking system.<\/p>\n<p>Once you\u2019ve created your BookSpot account and set up your products in the system, all you need to do is add the booking button to your website. After that, you can start receiving bookings through BookSpot and enjoy the benefits of our user-friendly platform.<\/p>\n<p>We\u2019re always available to support you from start to finish when you make the switch to BookSpot.<\/p>\n<p><a href=\"https:\/\/bookspot.io\/en\/book-demo\/\" target=\"_blank\" rel=\"noopener\">Click here<\/a> to get started. \ud83d\ude4c<\/p>\n\n                                    <\/div>\n                                <\/details>\n                                                            <details\n                                    class=\"group\"\n                                    \n                                >\n                                    <summary class=\"flex cursor-pointer list-none items-center justify-between py-4 text-lg font-medium text-secondary-900\">\n                                        <strong>Is BookSpot easy to use?<\/strong>\n\n                                        <div class=\"text-secondary-500\">\n                                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" class=\"block h-5 w-5 transition-all duration-300 group-open:rotate-180\">\n                                                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M19.5 8.25l-7.5 7.5-7.5-7.5\" \/>\n                                            <\/svg>\n                                        <\/div>\n                                    <\/summary>\n\n                                    <div class=\"pb-4 text-secondary-500 accordion_text--link\">\n                                        <p>Yes. Whether you run rentals, a campsite, activities, tours, or any other type of business, BookSpot\u2019s booking system is designed to be easy to use for all ages and levels of experience.<\/p>\n<p>Combining user friendliness with a flexible set of features, BookSpot offers something for every booking need. We\u2019ve put great care into creating an intuitive platform that makes it simple to manage and organise your bookings. Its smart tools will change the way you think about booking management.<\/p>\n<p>Whether you\u2019re a beginner or an experienced user, you\u2019ll quickly be able to take advantage of BookSpot\u2019s benefits and streamline your workflow, saving time and increasing your number of bookings. \ud83c\udfc6<\/p>\n\n                                    <\/div>\n                                <\/details>\n                                                            <details\n                                    class=\"group\"\n                                    \n                                >\n                                    <summary class=\"flex cursor-pointer list-none items-center justify-between py-4 text-lg font-medium text-secondary-900\">\n                                        <strong>How quickly can I get started?<\/strong>\n\n                                        <div class=\"text-secondary-500\">\n                                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" class=\"block h-5 w-5 transition-all duration-300 group-open:rotate-180\">\n                                                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M19.5 8.25l-7.5 7.5-7.5-7.5\" \/>\n                                            <\/svg>\n                                        <\/div>\n                                    <\/summary>\n\n                                    <div class=\"pb-4 text-secondary-500 accordion_text--link\">\n                                        <p>You can create your BookSpot account today and set up your products in the booking system straight away. Some of our customers have been fully up and running within just two hours of creating their account.<\/p>\n<p>As soon as your payment solution is in place and the booking button is integrated into your website, you can start receiving bookings through BookSpot.<\/p>\n<p>\ud83d\ude80 Ready to get started? <a href=\"https:\/\/bookspot.io\/en\/book-demo\/\">Click here!<\/a><\/p>\n<p>&nbsp;<\/p>\n\n                                    <\/div>\n                                <\/details>\n                                                            <details\n                                    class=\"group\"\n                                    \n                                >\n                                    <summary class=\"flex cursor-pointer list-none items-center justify-between py-4 text-lg font-medium text-secondary-900\">\n                                        <strong>What is the difference between BookSpot and other booking systems?<\/strong>\n\n                                        <div class=\"text-secondary-500\">\n                                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" class=\"block h-5 w-5 transition-all duration-300 group-open:rotate-180\">\n                                                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M19.5 8.25l-7.5 7.5-7.5-7.5\" \/>\n                                            <\/svg>\n                                        <\/div>\n                                    <\/summary>\n\n                                    <div class=\"pb-4 text-secondary-500 accordion_text--link\">\n                                        <p>Here you can read about how BookSpot differs from other booking systems on the market:<\/p>\n<ul>\n<li><a href=\"https:\/\/bookspot.io\/en\/fareharbor-vs-bookspot\/\">Read the comparison between BookSpot vs FareHarbor<\/a><\/li>\n<li><a href=\"https:\/\/bookspot.io\/en\/rezdy-vs-bookspot\/\">Read the comparison between BookSpot vs Rezdy<\/a><\/li>\n<li><a href=\"https:\/\/bookspot.io\/en\/bookspot-vs-sharefox\/\">Read the comparison between BookSpot vs Sharefox<\/a><\/li>\n<li><a href=\"https:\/\/bookspot.io\/en\/bookspot-vs-funbutler\/\">Read the comparison between BookSpot vs Funbutler<\/a><\/li>\n<li><a href=\"https:\/\/bookspot.io\/en\/bokun-vs-bookspot\/\" target=\"_blank\" rel=\"noopener\">Read the comparison between BookSpot vs Bokun<\/a><\/li>\n<li><a href=\"https:\/\/bookspot.io\/en\/visitnorth-vs-bookspot\/\">Read the comparison between BookSpot vs Visit North<\/a><\/li>\n<\/ul>\n<p>Let us know if you&#8217;d like to discuss how we can improve you and your customers booking experience.<\/p>\n\n                                    <\/div>\n                                <\/details>\n                                                            <details\n                                    class=\"group\"\n                                    \n                                >\n                                    <summary class=\"flex cursor-pointer list-none items-center justify-between py-4 text-lg font-medium text-secondary-900\">\n                                        <strong>Which payment methods are available?<\/strong>\n\n                                        <div class=\"text-secondary-500\">\n                                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" class=\"block h-5 w-5 transition-all duration-300 group-open:rotate-180\">\n                                                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M19.5 8.25l-7.5 7.5-7.5-7.5\" \/>\n                                            <\/svg>\n                                        <\/div>\n                                    <\/summary>\n\n                                    <div class=\"pb-4 text-secondary-500 accordion_text--link\">\n                                        <p>In BookSpot, we offer several options for handling payments. With the booking system, you can register payments manually by card, cash, invoice, or Swish, Vipps, MobilePay, ApplePay and bank transfer.<\/p>\n<p>You can also send payment links and let customers pay directly when they book through one of our online payment solutions. This also allows you to issue refunds with just a few clicks directly in the system.<\/p>\n<p>We currently offer the following online payment providers: Adyen, Dintero, Bambora\/Worldline, Stripe and Klarna.<\/p>\n<p><a href=\"https:\/\/help.bookspot.io\/en\/articles\/9588229-comparison-between-our-payment-solutions\">Read more and compare our online payment solutions here<\/a>. \ud83d\ude80<\/p>\n\n                                    <\/div>\n                                <\/details>\n                                                            <details\n                                    class=\"group\"\n                                    \n                                >\n                                    <summary class=\"flex cursor-pointer list-none items-center justify-between py-4 text-lg font-medium text-secondary-900\">\n                                        <strong>Is there any contract period or notice period?<\/strong>\n\n                                        <div class=\"text-secondary-500\">\n                                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" class=\"block h-5 w-5 transition-all duration-300 group-open:rotate-180\">\n                                                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M19.5 8.25l-7.5 7.5-7.5-7.5\" \/>\n                                            <\/svg>\n                                        <\/div>\n                                    <\/summary>\n\n                                    <div class=\"pb-4 text-secondary-500 accordion_text--link\">\n                                        <p>With BookSpot, you have neither a contract period nor a notice period. We aim to offer a flexible and convenient solution where you are so satisfied that you choose to continue using our booking system.<\/p>\n<p>We are always open to feedback and suggestions for new features, and we do our best to meet your requests. At BookSpot, you as a customer are always our highest priority, and we work continuously to improve and develop the system to meet your needs and exceed your expectations. \ud83d\ude4c<\/p>\n\n                                    <\/div>\n                                <\/details>\n                                                            <details\n                                    class=\"group\"\n                                    \n                                >\n                                    <summary class=\"flex cursor-pointer list-none items-center justify-between py-4 text-lg font-medium text-secondary-900\">\n                                        <strong>How do I get started? <\/strong>\n\n                                        <div class=\"text-secondary-500\">\n                                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" class=\"block h-5 w-5 transition-all duration-300 group-open:rotate-180\">\n                                                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M19.5 8.25l-7.5 7.5-7.5-7.5\" \/>\n                                            <\/svg>\n                                        <\/div>\n                                    <\/summary>\n\n                                    <div class=\"pb-4 text-secondary-500 accordion_text--link\">\n                                        <p>To get started with BookSpot, you have two options:<\/p>\n<p><strong>1. <a href=\"https:\/\/app.outventures.se\/signup\" target=\"_blank\" rel=\"noopener\">Create a free account<\/a><\/strong><\/p>\n<p data-start=\"59\" data-end=\"270\">You can create a free BookSpot account right away. Once your account is set up, you can begin configuring your products and adjusting the settings you want for your booking system.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>2. <a href=\"https:\/\/bookspot.io\/en\/book-demo\/\" target=\"_blank\" rel=\"noopener\">Book a demo<\/a><\/strong><\/p>\n<p data-start=\"272\" data-end=\"573\">If you prefer a more personal introduction to BookSpot, you can book a demo with one of our team members.<\/p>\n<p data-start=\"272\" data-end=\"573\">During the demo, we\u2019ll guide you through the system\u2019s features and show you how to make the most of them for your specific business before you start setting up your products.<\/p>\n<p>&nbsp;<\/p>\n<p><strong data-start=\"575\" data-end=\"597\">What happens next?<\/strong><\/p>\n<p data-start=\"575\" data-end=\"1004\">After you\u2019ve created your products and your payment solution is in place, we usually book a follow-up meeting so you and your BookSpot advisor can make sure everything looks correct and address any questions that have come up along the way.<\/p>\n<p data-start=\"575\" data-end=\"1004\">After that, you can easily add the booking button to your website, or we can help you do it. Once the button is in place, you\u2019re ready to start receiving bookings.<\/p>\n<p data-start=\"1006\" data-end=\"1107\">\n<p data-start=\"1006\" data-end=\"1107\">If you\u2019ve already created your BookSpot account, <a href=\"https:\/\/help.bookspot.io\/en\/collections\/9829094-product-product-settings\">you can read here about how to set up your products<\/a>.<\/p>\n<p data-start=\"1006\" data-end=\"1107\">\n<article class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" tabindex=\"-1\" data-turn-id=\"request-WEB:63151aa0-e2f0-4dd2-a155-ebe91d4ac46a-34\" data-testid=\"conversation-turn-70\" data-scroll-anchor=\"true\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] thread-sm:[--thread-content-margin:--spacing(6)] thread-lg:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] thread-lg:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\">\n<div class=\"flex max-w-full flex-col grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-1\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"19056c44-3203-4510-afe6-3985f4c55e2c\" data-message-model-slug=\"gpt-5\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[1px]\">\n<div class=\"markdown prose dark:prose-invert w-full break-words light markdown-new-styling\">\n<p data-start=\"1109\" data-end=\"1346\" data-is-last-node=\"\" data-is-only-node=\"\">We\u2019re happy to help you from the moment you create your account, set up your products, apply for a payment solution and integrate the booking button into your website, as well as show you how to get the most out of the booking system. \ud83c\udf89<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mt-3 w-full empty:hidden\">\n<div class=\"text-center\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<div class=\"pointer-events-none h-px w-px\" aria-hidden=\"true\" data-edge=\"true\"><\/div>\n\n                                    <\/div>\n                                <\/details>\n                                                            <details\n                                    class=\"group\"\n                                    \n                                >\n                                    <summary class=\"flex cursor-pointer list-none items-center justify-between py-4 text-lg font-medium text-secondary-900\">\n                                        <strong>Can I use BookSpot without having my own website?<\/strong>\n\n                                        <div class=\"text-secondary-500\">\n                                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" class=\"block h-5 w-5 transition-all duration-300 group-open:rotate-180\">\n                                                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M19.5 8.25l-7.5 7.5-7.5-7.5\" \/>\n                                            <\/svg>\n                                        <\/div>\n                                    <\/summary>\n\n                                    <div class=\"pb-4 text-secondary-500 accordion_text--link\">\n                                        <p>Absolutely. Although most of our customers have their own website, you can just as easily receive bookings directly through the booking system on site. You can use a QR code at your location or share a direct link to the booking experience, for example on a Facebook page. \ud83c\udf1f<\/p>\n\n                                    <\/div>\n                                <\/details>\n                                                            <details\n                                    class=\"group\"\n                                    \n                                >\n                                    <summary class=\"flex cursor-pointer list-none items-center justify-between py-4 text-lg font-medium text-secondary-900\">\n                                        <strong>Where do I turn if I need support?<\/strong>\n\n                                        <div class=\"text-secondary-500\">\n                                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" class=\"block h-5 w-5 transition-all duration-300 group-open:rotate-180\">\n                                                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M19.5 8.25l-7.5 7.5-7.5-7.5\" \/>\n                                            <\/svg>\n                                        <\/div>\n                                    <\/summary>\n\n                                    <div class=\"pb-4 text-secondary-500 accordion_text--link\">\n                                        <p>If you need assistance, you can contact our dedicated support team. Our staff are available during office hours, and during weekends and evenings for urgent matters.<\/p>\n<p>In our <a href=\"https:\/\/help.bookspot.io\/en\/\">Knowledge Base<\/a>, you\u2019ll also find detailed guides and articles covering everything related to the booking system.<\/p>\n<p>If you can\u2019t find the answer you\u2019re looking for in the Knowledge Base, you can always reach our support team either through the chat bubble in the bottom-right corner of BookSpot, by emailing <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"489\" data-end=\"508\">support@bookspot.io or by calling +46 845 02 02.<\/a><\/p>\n\n                                    <\/div>\n                                <\/details>\n                                                            <details\n                                    class=\"group\"\n                                    \n                                >\n                                    <summary class=\"flex cursor-pointer list-none items-center justify-between py-4 text-lg font-medium text-secondary-900\">\n                                        <strong>Is it possible to have multiple users on one account?<\/strong>\n\n                                        <div class=\"text-secondary-500\">\n                                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" class=\"block h-5 w-5 transition-all duration-300 group-open:rotate-180\">\n                                                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M19.5 8.25l-7.5 7.5-7.5-7.5\" \/>\n                                            <\/svg>\n                                        <\/div>\n                                    <\/summary>\n\n                                    <div class=\"pb-4 text-secondary-500 accordion_text--link\">\n                                        <p>Yes. In BookSpot, you can create multiple user accounts so that each member of staff has their own login. This ensures that everyone who needs access to the booking system can use it. There is no additional cost for having multiple users.<\/p>\n<p>When creating accounts for different users, you can also assign roles and permissions to each one.<\/p>\n<p><a href=\"https:\/\/help.bookspot.io\/en\/articles\/9588170-add-manage-and-remove-users\" target=\"_blank\" rel=\"noopener\">Read more about users here.<\/a> \ud83d\udc65<\/p>\n<p>You can choose the role that best suits each team member\u2019s needs and responsibilities. By assigning roles, you can control and limit access to different features and settings within the booking system.<\/p>\n\n                                    <\/div>\n                                <\/details>\n                                                            <details\n                                    class=\"group\"\n                                    \n                                >\n                                    <summary class=\"flex cursor-pointer list-none items-center justify-between py-4 text-lg font-medium text-secondary-900\">\n                                        <strong>Do customers leave my website when they book through BookSpot?<\/strong>\n\n                                        <div class=\"text-secondary-500\">\n                                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" class=\"block h-5 w-5 transition-all duration-300 group-open:rotate-180\">\n                                                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M19.5 8.25l-7.5 7.5-7.5-7.5\" \/>\n                                            <\/svg>\n                                        <\/div>\n                                    <\/summary>\n\n                                    <div class=\"pb-4 text-secondary-500 accordion_text--link\">\n                                        <p>No. With BookSpot, your customers do not leave your website when making a booking. The booking button is a widget that appears directly on your site, allowing customers to book without being redirected to an external page.<\/p>\n<p>This creates a seamless, user-friendly and high-converting booking experience for both you and your customers. \ud83c\udfc6<\/p>\n\n                                    <\/div>\n                                <\/details>\n                                                            <details\n                                    class=\"group\"\n                                    \n                                >\n                                    <summary class=\"flex cursor-pointer list-none items-center justify-between py-4 text-lg font-medium text-secondary-900\">\n                                        <strong>How do I learn to navigate the booking system?<\/strong>\n\n                                        <div class=\"text-secondary-500\">\n                                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" class=\"block h-5 w-5 transition-all duration-300 group-open:rotate-180\">\n                                                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M19.5 8.25l-7.5 7.5-7.5-7.5\" \/>\n                                            <\/svg>\n                                        <\/div>\n                                    <\/summary>\n\n                                    <div class=\"pb-4 text-secondary-500 accordion_text--link\">\n                                        <p>When you book a demo, you\u2019ll receive a walkthrough of the booking system. This also gives us a clearer picture of your business needs, allowing us to suggest settings and features that will make your daily work and booking management easier.<\/p>\n<p>Through the chat support, our team in the Stockholm office is always ready to guide you and answer any questions that arise. You can also reach our support team by emailing support@bookspot.io or calling +468 745 02 02 during office hours.<\/p>\n<p>Once your products are added to the booking system, we usually review them together to ensure everything is correct. We also help you with the application for an online payment solution and have strong relationships with our payment providers to make the process as smooth as possible for you.<\/p>\n<p>As soon as your payment solution is ready, we guide you through adding the booking button to your website. After that, you\u2019re ready to start receiving bookings!<\/p>\n<p>Our customer support is always available and responds within one hour during office hours and as quickly as possible for urgent matters, including evenings and weekends.<\/p>\n<p>If needed, we can also hold a training session with your staff who will be working in the booking system to walk them through how everything works. \ud83c\udf1f<\/p>\n\n                                    <\/div>\n                                <\/details>\n                                                            <details\n                                    class=\"group\"\n                                    \n                                >\n                                    <summary class=\"flex cursor-pointer list-none items-center justify-between py-4 text-lg font-medium text-secondary-900\">\n                                        <strong>Do I need to download or install anything to use BookSpot?<\/strong>\n\n                                        <div class=\"text-secondary-500\">\n                                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" class=\"block h-5 w-5 transition-all duration-300 group-open:rotate-180\">\n                                                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M19.5 8.25l-7.5 7.5-7.5-7.5\" \/>\n                                            <\/svg>\n                                        <\/div>\n                                    <\/summary>\n\n                                    <div class=\"pb-4 text-secondary-500 accordion_text--link\">\n                                        <p>No. BookSpot is a cloud-based booking system that you can access from your computer, mobile phone or tablet without downloading any app or software.<\/p>\n<p>You only need to <a href=\"https:\/\/app.bookspot.io\/signup?locale=en\" target=\"_blank\" rel=\"noopener\">create an account<\/a> to get started. \ud83d\ude4c<\/p>\n\n                                    <\/div>\n                                <\/details>\n                                                            <details\n                                    class=\"group\"\n                                    \n                                >\n                                    <summary class=\"flex cursor-pointer list-none items-center justify-between py-4 text-lg font-medium text-secondary-900\">\n                                        <strong>Vilka typer av verksamheter passar BookSpot till?<\/strong>\n\n                                        <div class=\"text-secondary-500\">\n                                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" class=\"block h-5 w-5 transition-all duration-300 group-open:rotate-180\">\n                                                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M19.5 8.25l-7.5 7.5-7.5-7.5\" \/>\n                                            <\/svg>\n                                        <\/div>\n                                    <\/summary>\n\n                                    <div class=\"pb-4 text-secondary-500 accordion_text--link\">\n                                        <p>BookSpot is the most flexible and powerful booking system on the market for activities, rentals and tours. Today, BookSpot is used by around 550 companies, each with their own needs and requirements. We aim not only to meet those needs, but to exceed them.<\/p>\n<ul>\n<li>We work with businesses across a wide range of industries, including:<\/li>\n<li>Kayak and canoe tours and rentals<\/li>\n<li>Campsites<\/li>\n<li>Glamping<\/li>\n<li>Rental services<\/li>\n<li>Guided tours<\/li>\n<li>Ski resorts<\/li>\n<li>Snowmobile tours and rentals<\/li>\n<li>Dog-sledding tours<\/li>\n<li>Horseback riding tours<\/li>\n<li>Adventure parks\/High ropes courses<\/li>\n<li>Railbike rental<\/li>\n<li>Bicycle rentals<\/li>\n<li>Paintball<\/li>\n<li>Fishing trips<\/li>\n<li>Trailer\/transport rental (horse trailers, utility trailers etc.)<\/li>\n<li>Whale safari<\/li>\n<li>Northern lights tours<\/li>\n<\/ul>\n<p><a href=\"http:\/\/bookspot.io\/en\/book-demo\/\">Book a demo<\/a> to hear more about how your business can use BookSpot! \ud83d\ude80<\/p>\n\n                                    <\/div>\n                                <\/details>\n                                                            <details\n                                    class=\"group\"\n                                    \n                                >\n                                    <summary class=\"flex cursor-pointer list-none items-center justify-between py-4 text-lg font-medium text-secondary-900\">\n                                        <strong>How does the free trial period work?<\/strong>\n\n                                        <div class=\"text-secondary-500\">\n                                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" class=\"block h-5 w-5 transition-all duration-300 group-open:rotate-180\">\n                                                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M19.5 8.25l-7.5 7.5-7.5-7.5\" \/>\n                                            <\/svg>\n                                        <\/div>\n                                    <\/summary>\n\n                                    <div class=\"pb-4 text-secondary-500 accordion_text--link\">\n                                        <p>Create a free account and enjoy a 7-day trial period. Set up your products and explore the system during your 7 days of free access, giving you plenty of time to test everything at your own pace.<\/p>\n<p>You don\u2019t need to enter any payment details, and no charges will be made after the 7 days when the trial ends. The booking system is completely free until you start receiving bookings. \ud83d\ude80<\/p>\n<p><a href=\"https:\/\/app.bookspot.io\/signup?locale=en\" target=\"_blank\" rel=\"noopener\">Create a free account here.<\/a><\/p>\n\n                                    <\/div>\n                                <\/details>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n                            <\/div>\n            <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5297","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently Asked Questions - Bookspot<\/title>\n<meta name=\"description\" content=\"Here you&#039;ll find answers to the most common questions about the booking system. 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